Emotional Intelligence and Workplace Effectiveness

CO-ORGANISED BY SINGAPORE UNIVERSITY OF SOCIAL SCIENCES.

By Professor Roy Chua,
Associate Professor of Organizational Behavior at the Singapore Management University (SMU) – Lee Kong Chian School of Business

In the early stages of your career, you derive a large part of your successes at work from your own talent and ability to perform specific tasks or projects assigned to you. However, as your career progresses, you inevitably have to make the transition to take on more managerial and leadership responsibilities in your organization or industry. Typically, this transition calls for greater ability to work alongside others. Your success is no longer solely dependent on yourself but on others’ ability and willingness to cooperate with you. This workshop explores the challenges of workplace effectiveness, highlighting the importance of soft skills such as emotional and social intelligence, especially when one is required to constantly stay in touch with parents of young learners.

Certificate of attendance will be issued.

About Professor Roy Chua

Roy Chua is an Associate Professor of Organizational Behavior and Human Resources and Director of PhD and professional doctorate (DBA) programmes at the Singapore Management University (SMU) – Lee Kong Chian School of Business. He teaches primarily in the MBA, EMBA, PhD in Organizational Behavior, and DBA programs. Prior to joining SMU, Professor Chua was on the faculty of Harvard Business School for six years where he taught the core Leadership and Organizational Behavior (LEAD) course in the MBA program as well as the executive education program on talent management.

Professor Chua’s research draws on psychological and organizational theories to understand important social processes in business organizations. In his primary stream of research, he studies how cultural diversity in a globalized workplace influences creativity and innovation. Professor Chua also has a keen interest in understanding organizational behavior and management processes in the Asian context.

Professor Chua is an award winning management scholar and teacher. He has published in leading academic periodicals such as the Administrative Science Quarterly, Academy of Management Journal, Proceedings of the National Academy of Sciences in the U.S. (PNAS), Journal of International Business Studies, and MIT Sloan Management Review. His research on “ambient cultural disharmony” won the 2013 Best Article Award at the Academy of Management. In 2016, Professor Chua’s research on diversity and creativity is cited in a high profile U.S Supreme Court case on affirmative action programs – Fisher vs University of Texas Austin. He is currently a senior editor at Management and Organization Review, a journal that focuses on management and organizational behavior research for emerging economies.

Professor Chua also won the Best MBA core course Professor award (2015-17), Most Appreciated Professor award (2015-16), and Mind-opener award (2016) at Singapore Management University. In 2018, he won the award for best professor in bridging practice and the MBA classroom.

Outside academic research, Professor Chua is active in executive teaching. He has conducted case discussions and given talks at various companies including Bank of China, Bank of East Asia, Bank of Thailand, Bank of America Merrill Lynch, Beazley Group (insurance), Goldman Sachs, Barclays, DBS Bank, Deustsche Bank, Deutsche Knowledge Services, UOB (United Overseas Bank), SEACEN (South East Asian Central Banks), Charoen Pokphand (CP) Group (Thailand), Sunway Group (Malaysia), Shangri La hotel Group, A.S. Watson, San Miguel, Hitachi, Infineon, Unilab, Hikma Pharmaceuticals, Intellectual Property Office of Singapore (IPOS), Temasek Holdings, Johnson & Johnson, Sembawang Corp, and John Clements Consulting.

A native of Singapore, Professor Chua received a BSc with First Class Honors in Computer and Information Sciences from the National University of Singapore and a PhD in Management and Organizational Behavior from Columbia Business School, Columbia University (New York).

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